Service may only reach the speed range once within 24 hours
The company building the National Broadband Network, nbn, has released details how it proposes to classify premises where “remediation is required”.
In the most recent draft of the Wholesale Broadband Agreement (WBA 2.2) released Access Seekers for FTTN Business Readiness Testing, nbn revealed that “NBN Co will designate that Remediation is required” where “25 Mbps downstream and 5 Mbps upstream for all bandwidth profiles other than 12 Mbps downstream and 1 Mbps upstream”. The company also included an exception clause for the Fibre to the Node network where the speed is limited to 12/1 Mbps during the co-existence “transition” period.
While a premises is being designated for remediation, nbn™ says that speeds may be “significantly less than” the speeds ordered by the customer.
The company has also revealed for ranging speed tiers such as those used for the Fibre to the Node and Fibre to the Basement products, the performance criteria for the Peak Information Rate (PIR) may only be reached the specified range “once” within a 24 hour period.
However, this performance guarantee applies only applies to the network that nbn™ provides to the service providers. Additional factors such as service contention set by service provider may further degrade services received by the end user.