Inside an NBN node at Umina Beach

NBN Co to conduct 200 end-user FTTN trial

Update 5:03pm: The link to the test agreement was incorrect in the original article. The link has since been updated.

In their second FTTN trial “test agreement” released today, NBN Co reveals that they’ve begun planning for an additional 200-end users to trial and test the Fibre to the Node network. Unlike the FTTN technology pilot which began in the middle of last year at Umina Beach, this trial appears to be user-centric.

iTnews reports that this trial will take place in the Lake Macquarie region.

“iTnews understands the trial will take place in the Lake Macquarie region of NSW.”

Earlier this week at a Senate hearing, Telstra admitted that the earlier FTTN technology pilot run at Umina Beach was to test the FTTN technology and that further trials would be needed to establish the actual experience and speeds that end users can expect at a commercial launch:

“We don’t believe the trial represents real world experience, it was operating over spare copper pairs… In terms of customer experience, we would be of the view there are other trials which we believe may be occurring in the future, that we have to look at.”

Tony Warren

However, based on the test agreement released today, this additional 200 end-user trial will still rely primarily be a “Second Line Pilot” where an unused or new phone line is connected to the end-user premises for the Internet connection. The agreement states that only a “limited number of Single Line Pilot” premises will be nominated by NBN Co, to test the performance of existing phone lines:

“a limited number of Single Line Pilot Premises nominated by NBN Co and agreed to by Test Participant”

It is expected that the FTTN product will be ready for initial product release by the third quarter of this year.

NBN Co culls more areas from rollout map

Following a map update yesterday, NBN Co has removed approximately 58 thousand premises that were previously slated for a Fibre to the Premises rollout from its rollout map.

These premises, spread across 22 Serving Area Modules (SAMs) in NSW, VIC, QLD, SA and WA, were all in the Build Preparation phase where Telstra’s pit and pipe remediation works commences and detailed designs of the SAM being finalised with NBN Co’s construction partners.

The majority of these SAMs are covered by Telstra’s or Optus’ HFC networks, which NBN Co is expected to acquire, upgrade and integrate into the National Broadband Network as part of their so-called “Multi-Technology Mix” rollout strategy. It is expected that most of these areas will now be delayed until the HFC deals are finalised and rollout commences.

However, there are also some areas such as Dubbo (2DBB-06) that are not covered by the HFC networks but were still removed from the map.

Update 15/04/15: According to Daily Liberal, 2DBB-06 was delayed due to an “over ambitious” rollout sequencing by NBN Co.

A full list of SAMs removed, their coverage localities and the approximate number of premises covered by each SAM can be found below. Dave Cooper has also collated and compared the maps of the areas removed. He has tweeted GIFs of the before and after SAMs removed. They can be found below the opinion piece 🙂

SAM ID Localities Approx. # of Premises
2BLK-08 Doonside 2,700
2DBB-06 Dubbo 2,400
2CAM-03 Campsie 2,700
2CAM-04 Campsie, Belfield 2,800
2HOM-05 Strathfield South, Belfield 2,800
2HOM-06 Greenacre 2,600
2LIV-06 Warwick Farm 2,600
2LIV-09 Moorebank 2,600
3FSR-02 West Footscray, Footscray 2,400
3FSR-11 Footscray 2,400
3KEY-06 Keysborough 2,600
3WER-04 Wyndham Vale 2,400
4AAR-04 Sunnybank Hills, Runcorn 2,800
4AAR-05 Karawatha, Runcorn, Stretton, Calamvale 2,800
4APL-05 Carseldine, Bridgeman Downs 2,400
4BDB-04 New Chum, Redbank, Collingwood Park 1,900
4NDG-04 Nundah, Northgate 3,700
4NDG-05 Wavell Heights, Nundah 2,900
4NDG-06 Virginia, Wavell Heights, Northgate 2,900
5MOD-08 Redwood Park, Modbury Heights 2,300
6APP-05 Winthrop 2,600
6SPT-05 Como 2,700
Total 58,000

Opinion: the good, and the bad

(opinion) It’s not the first time that NBN Co has removed areas from the rollout map, and it won’t be the last. But it’s another significant reduction of premises covered by the Fibre network.

The good news is that NBN Co is deciding to make better use of tax payers money in achieving its expectations (as outlined in the Statement of Expectations, which only requires min. 25 mbps, remember!). Once DOCSIS 3.1 is rolled out, the HFC network upgrade will be vastly better than current HFC services and indeed — should be able to deliver speeds comparable to the current FTTP network.

The sad news is that you won’t get fibre (but it’s okay!) and you probably won’t get faster internet for some time yet… at least until the HFC deal is finalised and the upgrades are done.

It is disappointing to see NBN Co add these areas, knowing the HFC deal was ahead, then backtrack and remove these areas silently. No doubt, there will be many disappointed people around Australia that their beloved fibre connections will no longer come to them.

I believe that, as hard as it may be, NBN Co has a role in informing these communities that they were removed from the map for a reason and not to fear. To have them on as “build preparation has commenced”, then suddenly remove them because of a change in policy that was known months in advanced will only cause confusion and angst in the community.

(more…)

NBN Premises Switch options

NBN Co releases new Technology Choice Policy

NBN Co is set to give consumers more choice over the technology being rolled out. They have released their new Technology Choice Policy which will allow individuals or whole areas to switch from NBN Co’s designated technology under the Multi-Technology Mix model to an alternative technology type at a cost to the consumer.

This is a much anticipated component of the revised rollout policy after NBN Co’s switch to the Multi-Technology Mix — allowing consumers to purchase a “fibre-on-demand” product. However, there are no details or estimates on the expected cost of upgrade build.

As part of the application and network design process, NBN Co will charge individuals $600 (ex GST), and at least $1,000 (ex GST) for a quote to network switch over a large area. According to the NBN Co website, the final costs for each the different technology upgrade “can range from a few thousand dollars to tens of thousands of dollars” for an individual premises switch and “can range from tens of thousands of dollars to several millions of dollars” for a switch of an entire service area.

While absent from the actual policy document, NBN Co’s Chief Customer Officer John Simon indicated to ZDNet’s Josh Taylor that the fee for the application will be refunded if the extension goes ahead.

NBN Premises Switch options
Pricing details show the application and design costs for the Technology Choice Policy

At launch, NBN Co will allow applications to switch an entire area from FTTB, FTTN, Fixed Wireless or Satellite to a full fibre network (FTTP). Starting April, individuals be able to make an application to switch from FTTB to FTTP; and following from that, the switch from FTTN to FTTP will be available in July 2015.

However, the possibility of a HFC to FTTP upgrade is still being considered and developed by NBN Co.

 

The new policy, released this week on Friday*, replaces the existing Network Extension Program which enabled individuals or communities who were slated for Fixed Wireless or Satellite to upgrade to Fibre to the Premises or Fixed Wireless (respectively).

Clarification: Policy was intended to be released on Friday by NBN Co, but was made available on its website on Thursday night. Because NBN Co did intend to release it on Friday, the date when this policy was “released” will still say “Friday” in this post

 

Inside an NBN node at Umina Beach

Phone-only consumers to pay more in FTTN and HFC

(analysis) NBN Co has confirmed that they will force phone-only customers within their Fibre to the Node and HFC footprints off the existing PSTN service delivered over the current copper network from Telstra exchanges. Like the current migration of customers in the Fibre to the Premises footprint, all customers in the FTTN and HFC footprint will also need to migrate to the NBN network within 18 months after an area is NBN Ready for Service.

However, unlike the FTTP technology where NBN Co will install a Network Termination Device (NTD) at end users’ homes, customers or retail services providers are expected to provide the termination modem to connect to the NBN network. This leaves phone-only customers in an uncertain situation because phone signals are not natively transmitted over the FTTN or HFC networks.

Extra cost to consumers

NBN Co currently charges a minimum of $24.00 per month for its Access Virtual Circuit (similar to line rental, it allows service providers to access the data and voice ports on a customers’ premises). In addition to that, there are overhead costs for service providers to operate, connect and rent phone numbers.

However, in the FTTN or HFC footprint, customers will have to likely purchase (or have subsidised by service providers) a VDSL or cable modem with Voice Over IP (VOIP) functionality to make calls. With VDSL modems with in-built VOIP costing around $200 today, phone-only users in the FTTN footprint will likely have higher up-front costs or ongoing repayment costs compared with their FTTP footprint counterparts who can simply plug their existing phones into the NBN Co provided NTD. This would be a similar situation in the HFC footprint.

This means that consumers who don’t wish to access the Internet, yet retain a fixed-line phone connection, could potentially face up to $200 more up-front — or $8.30 per month on a 24 month contract.

No Backup Battery

It also creates further uncertainty for priority assist customers, or customers with medical or security alarms. The typical modems made available to consumers will unlikely have an uninterrupted power supply (UPS, also known as backup battery) in the event of a power outage. While the street-side nodes used by NBN Co in the FTTN network will have backup batteries, the customer’s modem will be unable to connect in the event of a power outage without a backup battery as well.

Elderly customers or customers with security or medical alarms may need to purchase an additional UPS to ensure their connection remains during a power outage, bearing further costs onto customers who only want a phone service.

FTTx & HFC will drive up mobile-only use

With these additional cost barriers likely to hit consumers in the FTTB/N and HFC footprints, phone-only consumers may be encouraged to abandon the fixed-like service and take up a mobile phone only service instead. With the increasing bandwidth made available using LTE and 3G technologies, transmitting voice and making phone calls over the cellular network has become cheaper than ever.

This may be even more problematic for NBN Co’s business case which used to assume that roughly 7% of the population will have mobile-only services. With the existing 7% of customers representing at least $18 million per year in lost potential revenue, NBN Co may need to find alternative avenues to make additional revenue.

NBN Fixed Wireless Antenna (close up)

NBN Co tests 3.5GHz fixed wireless in outer metro areas

NBN Co has commenced testing the 3.5GHz spectrum slated for use in NBN Co’s fixed wireless network in outer metro areas. NBN Co’s current Fixed Wireless network uses the 2.3GHz spectrum in regional areas after acquiring the spectrum from former satellite TV provider Austar. However, it lacked the 2.3GHz spectrum license in metro areas.

In August 2014, Minister for Communications Malcolm Turnbull directed the ACMA to issue licenses for NBN Co in the 3.5GHz spectrum to cover a spectrum shortage NBN Co faced in outer metro areas.

According to the ACMA license database, there were 41 “Scientific Assigned” licenses issued in the 3.5GHz spectrum range in December 2014. These licenses were assigned onto NBN Co “Test Trailer” that are located in the outer suburbs of Sydney, Brisbane, Adelaide and Melbourne, where the test equipment resides:

Test Trailer Code Location
Bris 1 within 8 km of Bribie Island Road near Regina Avenue NINGI
Bris 8 within 8 km of Warrill View-Peak Crossing Rd HARRISVILLE
Bris 12 within 6 km of Brookfield Showground BROOKFIELD
Bris 11 within 8 km of Narangba Road near Alama Road KURWONGBAH
Bris 2 within 8 km of Hausmann Lane UPPER CABOOLTURE
Bris 4 within 8 km of Williams Street DAYBORO
Syd 10 within 10 km of 80-82 Market Street APPIN
Syd 8 within 10 km of Cnr Wollombi Road / Shingle Gully Road MILLFIELD
Bris 3 within 8 km of Camp Mountain Road SAMFORD VILLAGE
Bris 7 within 8 km of 1524-1530 Waterford-Tamborine Road LOGAN VILLAGE
Bris 5 within 8 km of Reservoir, D’Aguilar, McLeod Lane BRACALBA
Bris 6 within 8 km of 5460555 Middle Road GREENBANK
Bris 10 within 15 km of Near Reservoir, Knox Lane FERNVALE
Syd 1 withn 20 km of Reservoir off Tanilba Bay Road LEMON TREE PASSAGE
Syd 14 within 6 km of Cnr George Downes Drive / Greta Road KULNURA
Syd 13 within 10 km of 240 Mowbray Park Road LAKESLAND
Syd 12 within 5 km of Warragamba Sportsground WARRAGAMBA
Syd 4 within 20 km of Sandy Creek Road near Whitings Lane QUORROBOLONG
Bris 9 within 15 km of Lot 4, Wensley Road SOUTH RIPLEY
Syd 6 within 5 km of Old Northern Road near Wisemans Ferry Road MAROOTA
Syd 2 within 10 km of Off Italia Road near Lone Pine Road EAST SEAHAM
Syd 7 within 12 km of 139 Racecourse Road CLARENDON
Syd 5 within 12 km of Wyee Road near Ruttley Road WYEE
Syd 9 within 10 km of 5 Lupton Road BARGO
Syd 3 within 10 km of 2171 Pacific Highway HEATHERBRAE
Syd 11 within 10 km of 135 Burragorang Road MOUNT HUNTER
CWMEL_P2_5 within 15 km of Comms Site, Alcorns Road CRESWICK
CW_SYD_P2_1 within 15 km of 1C Hoddle Street BURRAWANG
CW_SA_P2_1 within 15 km of Lot 133 Carter Road RIVERGLEN
CW_SYD_P2_3 within 15 km of Lot 102 Great Western Highway LITTLE HARTLEY

The test licenses will expire in June 2015. It is expected that around 80,000 premises will be serviceable by NBN Co’s 3.5GHz fixed wireless network once it’s completed.

 

NBN Co's transit network

NBN Co reveals 18 month rollout plan

NBN Co released their new multi-technology “rollout plan” for a forward looking plan of the next 18 months. In their limited rollout plan release, which bares little resemblance or detail previously seen in NBN rollout plans, the company lists the area and the technology planned for use in their 18 month forward plan.

The plan lists on a suburb level, the number of premises NBN Co plans to pass within the next 18 months. It also lists the possible technology types (Fibre to the Premises, Multi-Technology Mix, or Wireless) but does not indicate which (nor how many) premises are covered by which technology.

In usual NBN Co style, the file was published in a stupidly inaccessible format (PDF) — see my complaints here. The official response I got for this format was “to ensure the integrity of our data”… but by exporting the spreadsheet as a PDF, it means the integrity of the data is highly compromised given anyone who wants to do something useful with the data would need to go through a massive amount of conversion needed to get it in a usable format. Given the statement of expectation’s requirement for NBN Co to be transparent, publishing PDF files is clearly just a deterrent for the public to analyse information.

Anyway, I spent a good hour or so putting the data back into an Excel spreadsheet for easier consumption. You can find that here.

Now that I put it all back into an Excel spreadsheet, I was able to do a quick analysis of the technology breakdown (sorta):

Technology Breakdown

Technology Premises
FTTP Only 161,000
MTM Only 1,383,900
Either FTTP/MTM 243,000
Fixed-line Total 1,787,900
Fixed Wireless 126,600
Total 1,914,500

Also — almost seemly as an afterthought, NBN Co reveals at the bottom of their press release that their rollout plan includes 19% underserved areas vs a nation-wide figure of 16%.

MTM technology guidelines: help crowdfund this FOI request!

Update – Crowd-funding Target Reached!
Thank you to everyone who contributed. I’ll have a quick follow-up blog post up soon.


Do you want NBN Co to release the detailed multi-technology guidelines used to determine which network technology (FTTP, FTTN or HFC) in which areas?

Only a very short summary has been released by the company, and in order to better understand their rollout model, I’ve made a “Freedom of Information” (FOI) request to NBN Co to asking them release the underlying technical guidelines behind the summary.

However, NBN Co is intending to charge $245 for the processing fee of this request… and we need your help to make this request possible!

All the funds raised in this campaign will go towards funding the Freedom of Information request. The costs breakdown charged by NBN Co can be found here on the Right to Know website.

Any financial support towards funding this request would be much appreciated. If successful, it will bring about a better understanding of how NBN Co intends to choose technologies around Australia.

If you’re interested to read more about this request, it can be chronicled here on the Right to Know website.

Important note: Just to add, while I think it’s likely that NBN Co will release this information (as they have already released a summary of it), there is a possibility that the FOI request may not lead to a release of information at all. Depending on what NBN Co decides, the full FOI request charges may still be imposed even if the information is not released.

By donating, you understand that you may not necessarily get a refund of donation even if the FOI request fails. However, I will endeavour to the best of my ability to refund those costs if they are refunded to me by NBN Co.

If you had donated prior to this update, and no longer wish to donate, please let me know. I’d be more than happy to refund the donation.


P.S. I had initially intended to run a Pozible campaign — however, due to age restrictions, it became a bit more problematic. Hopefully this method will be suffice.

 

Fibre rollout may be one-third less than Strategic Review

(analysis) NBN Co may rollout as little as 16% fibre to the premises under new principles released by the company. Their new guidelines reveal that within the fixed-line footprint, only new developments with over 100 premises or areas where fibre rollout are in advanced stages will likely receive Fibre to the Premises (FTTP). Remaining premises will be served by a mix of HFC and Fibre to the Node or Basement in the fixed-line footprint. This is despite the NBN Co Strategic Review initiated by the incoming Coalition government released 11 months ago suggested that at least 24% of premises in Australia will get FTTP.

Calculations conducted using myNBN.info’s extensive statistics reveal that only around 70 Fixed-line Service Areas (comparable to cities, see tables below) around the whole of Australia are “completed” or “in advanced stages” of the rollout (at least 50% of the rollout modules have at least begun build preparation). This accounts for roughly 1 million premises, or 8% at the end of the rollout in 2020. In addition, NBN Co expects another approximately 1 million premises in new developments (known as greenfields areas) with over 100 premises, accounting for a further 8%1. The total of 16% is roughly one third less than the original 24% suggested in the Strategic Review, or approximately 1 million premises around Australia.

The Government’s statement of expectations mandates the company to provide at least 25 mbps download speeds to all Australian premises with at least 90% of premises in the fixed-line footprint able to get 50 mbps or faster download speeds. NBN Co will only consider installing fibre in areas, not individual premises, where NBN Co finds the existing copper infrastructure to be incapable of delivering speeds required by the mandate. NBN Co is also investigating the possibility for installing fibre in limited “high-profit” areas as well as providing an end-user co-funded “fibre on demand” model.

The figure for greenfields fibre rollout may decrease further as the Government considers new rules that encourage property developers to use alternative fibre providers such as Opticomm.

In previous testimony, NBN Co’s CEO Bill Morrow had indicated that the Fibre to the Premises rollout mix may in fact be higher than that modelled in the Strategic Review:

Bill Morrow: In fact, the number that I recall is a bit higher than that in the early stage of the modelling that we are working on right now.

However, it appears that the modelling has reversed in terms of the number of FTTP premises. In less than 11 months, the multi-technology modelling conducted by NBN Co in their strategic review appears to have been proven to be inaccurate.

(more…)

NBN Rollout Map: Newcastle (FTTN)

NBN Co releases FTTN map: but doesn’t distinguish between FTTP

A few minutes after midnight, on a dark and cold Monday morning — NBN Co released their latest update to the NBN rollout map showing areas that are part of the Fibre to the Node deployment trial. This was a long awaited update — speculated for a whole week before the map update. A full list of CSAMs can be found at the end of this post.

However, one of the striking issues when you first look at the map is… there’s no way to distinguish between an FTTN and an FTTP area. The following screenshot of the rollout map shows both an FTTP and FTTN rollout. The area labeled “B” is in build phase, and happens to be FTTP… but can you distinguish which technology is used in the other “P” sites?

NBN Rollout Map: Newcastle (FTTN)
FTTN or FTTP? The sites shaded green are a combination of both technologies!

Hopefully, NBN Co will eventually fix it up and let us know which technology is being rolled out in which areas 🙂

(more…)

Widely cited AFR article is factually incorrect

In a widely cited article first published by the Australian Financial Review’s telecommunications reporters David Ramli and James Hutchinson broke the news claiming that over 118,000 homes and business had “defective” NBN fibre connections and that it would cost “more than $100 million to fix the buildings already passed”. The story was quickly mirrored on the other Fairfax media outlets including Sydney Morning Herald with a cracker click-bait article name: “A third of NBN not working, figures reveal”.

I was quite surprised at the figure… given there are less than 100,000 premises existing homes and premises (brownfields) actually connected to the NBN. So, how could there be more defective fibre connections than there are actual activated premises?

Upon further reading, you realise that the article actually refers to the 180,000 premises with “defective fibre connections” as actually having “damaged or missing” lead in pipes to connect premises to the NBN fibre network. Oh… so “defective fibre connections” is in fact referring to premises that had pending connections due to infrastructure issues. Who would have guessed from that was what they meant by the sparing title “A third of NBN not working” and that opening paragraph’s “defective fibre connections”.

As if that wasn’t misleading enough though… on further investigation, the authors conceded that in fact the over 180,000 premises quoted were simply the NBN internal figure for Service Class 1. Far from being the figure of “defective fibre connections”, NBN Co’s own Strategic Review states that:

Service Class 1 – Includes premises which are pending i.e. waiting for NBN Co to complete connection, and also premises which have not requested NBN Co connection (NBN Strategic Review, p43)

Of course, there would be a subset of premises in Service Class 1 which are experiencing issues with the lead in conduit. It’s been an ongoing issue that NBN Co has been dealing with. Recently, the ACCC approved a “pull through” method which allowed fibre to be taken up to the premises by temporarily disconnecting the copper phone line using that as the pull cable. However, to suggest that all Service Class 1 premises are somehow “defective” and that all have “damaged or missing” lead ins is a complete false assertion.

The misleading information doesn’t stop there! The Financial Review then goes on to claim that:

“it would cost more than $100 million to fix the buildings already passed, ­including up to $40 million in extra fees to contractors”

Wait… NBN Co is spending $100 million to “fix” connections that were never connected, that were never activated and that were never defective in the first place? Perhaps the Financial Review means to say that NBN Co will be spending $100 million to “connect” these premises? So, let’s do a bit of quick maths:

$100,000,000 / 118,000 premises = ~$848 per premises for customer connect component

Now, according to NBN Co’s own strategic review — it will cost $2,100 per premises in the Revised Outlook (NBN Co Strategic Review, p61) to complete the final customer connect component of the network. That’s 60% cheaper than projected!

So, not only is the article factually incorrect, totally misleading and an example of poor research – it’s actually self-contradicting too! I truly have my head scratching for this one!